Stoneridge Chrysler Jeep Dodge of Dublin
The Five Star designation is the highest recognition Chrysler can award a Retailer for exceptional customer service. Wherever you see the Five Star logo, you know you'll get the friendliest and most helpful dealership environment available.
Chrysler Five Star Retailers are required to follow a strict set of requirements in order to be awarded Five Star Certification.
Training
Your
Chrysler, Jeep ® , Dodge Sales Consultants are courteous, knowledgeable
and thorough. Service Technicians and Advisors are trained in the
latest diagnostic and repair procedures to ensure that all work is done
properly and efficiently. Helpful Parts Personnel will arrange quick
turn-around and timely follow-up on parts when needed.
Customer Satisfaction
Survey
The Customer
Satisfaction Survey puts you in the driver's seat when it comes to Five
Star Certification, giving you an opportunity to let them know what you
think about your Five Star experience.
Customer
Follow-Up
You'll be
contacted within seven days after any Sales or Service experience to
ensure you're completely satisfied.
Dealership
Requirements
It starts
with a facility that offers ample parking, a clean and pleasant
environment, and convenient waiting areas.
Chrysler personnel continuously monitor and
validate Retailer compliance to these requirements. And Retailers must
consistently meet tough Five Star score standards in all areas to keep
their certification. This means you're assured of the finest and most
professional Sales and Service treatment every time you visit a Five
Star Retailer.